Contact OrlandoTravelHotels.com 24/7 Customer Service Center

New Reservations:

  • Please call 1-888-254-0637
  • Outside the US please call 1-210-507-5997
  • Give code 23778 when calling

Existing Reservations:

  • Contact a Customer Service representative at 866-270-2849

Difficulty booking online or making a manual reservation?

  • Email us:
  • Our reservation agents cannot provide any additional information that is not already available online through the website (i.e. room descriptions, hotel amenities, hotel contact info, etc)

Need to cancel or modify a reservation, request a refund, need re-accommodating or wish to log a complaint?

  • Email us:
  • Customer service agents do not have any additional information that is not already available online through the website. Requests sent to this email address are answered in the order received. This email address is monitored 24/7.